Home-service help, one call or text away.
LeadEX operates customer communication and dispatch infrastructure for home-service requests. Our representatives answer inbound calls, respond to text messages, collect project information, coordinate appointments, and connect consumers with independent service providers.
Support hours: Mon–Sun, 7:00 AM – 9:00 PM local time
We handle the coordination. A local pro handles the work.
Answer your call or text
A live LeadEX representative picks up when you call or reply when you text one of our service numbers.
Gather your project details
We ask about the issue, location, urgency, and access — and may request photos by SMS so the right pro shows up prepared.
Coordinate scheduling
We match your request to an available independent service provider in your area and confirm the appointment window.
Send appointment updates
We text confirmations, ETA updates, and reschedule notices so you're never left guessing.
Important: who performs the work
LeadEX operates the customer-facing communication and dispatch layer — we answer calls, reply to texts, gather project details, and coordinate appointments. LeadEX does not necessarily perform the home-service work itself. The work is performed by independent service providers (also referred to as participating service professionals) who operate their own businesses and are responsible for the workmanship, pricing, warranties, licensing, insurance, and any customer agreements related to the job.
LeadEX is a marketing, technology, customer communication, and service coordination platform. LeadEX may connect consumers with independent service providers. LeadEX does not guarantee that a service provider will be available for every request.
You start the conversation.
Consumers initiate contact by calling or texting the phone numbers displayed on LeadEX-operated service websites and advertisements. If you call and would like us to follow up by text, our representative will verbally ask something like:"Can we text you at this number regarding your service request, including appointment updates and requests for project photos?"We keep a record of that consent. You can reply STOP to any message to opt out at any time.